Wastewater employees with the City of Hampton recovered an anniversary ring accidentally flushed down a toilet.
The process took four days, but thanks to the hard work of city employees, the Richmond woman was able to get her possession back. The incident happened around 11:30 p.m. Friday when the woman was visiting family in Hampton.
When a professional plumbing service was unable to recover the ring, she thought it was lost forever.
Monday, she called Public Works because she wasn't aware crews worked seven days a week. Staff members with Wastewater Operations were sent to help search. Crews were unable to find the ring Monday, but went back out Tuesday.
The family was told to run water into all the drains and flush everything in the house while crews set up a debris trap. The debris was taken back to Wastewater headquarters and the ring was found.
The ring's owner wrote the City of Hampton, "We cannot express enough gratitude to everyone who had a role in recovering this very special ring to us. It's not only the monetary value of the ring, but also the sentimental value that could not be replaced…Please do anything and everything you can to acknowledge their dedication, honesty and hard work."
Each of the Wastewater employees received a $25 "Delightful Dollars" gift card, part of an awards program offered by the city to employees who go above and beyond.
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